You’ve hired a great security company for your business. So there’s nothing more you need to do, right?
Not so fast… If you want your security service to provide the most benefit to your business, whether it’s Weinstein Security or a company local to you, there are a few tips you should follow to ensure that they are able to give you the best results possible in keeping your business, yourself, and your employees safe.
So, here are six easy-to-follow tips to set yourself and your contracted security guard company up for success.
- Give them a map of your building – It’s important for your security guards to know the layout of the building. They need to know where all the exits are and which parts of the building may be most vulnerable. A security guard’s eyes can’t be everywhere at once, so knowing where they should direct the most attention will make them much more efficient at their jobs.
- Maintain your outdoor lights – Thieves and other potential intruders don’t like light. They want to stay where they are least likely to be seen. Making sure your lighting is always working makes breaking in less appealing if they can’t easily hide from your security team.
- Check your cellular reception – This is particularly important when you’re looking for a new location. You don’t want your guards or your employees to be without service in an emergency, so verify that you can get a good connection all around the building. If you can, test with a few different providers as well.
- Don’t create obstacles – You will want to ensure that security cars can move freely and safely around the property being guarded.
- Communicate – Let the security guards know if you have particular areas that you’re especially concerned about protecting. More importantly, let them know about anything suspicious you may have seen that they should be on the alert for.
- Stay in touch – As well as communicating with the security guards, you should also meet with your security company on occasion. This doesn’t need to be in person; a phone call works just as well. The key is to give feedback, whether positive or negative. If you have small concerns, let them know before they become large ones. Weinstein Security, and any good security company, will want to correct those problems and will be glad you let them know early.
Hiring a security service is a great start to keeping your business safe. Once that’s done, following these 6 suggestions will give you the confidence that your security team can do the best job possible.
Security is something that all business owners need to think about whether you run an office, small store, or shop. But there’s no need to let it daunt you. Or worse, put it off until something goes wrong. Let us help you determine the best security measures for your business.
The two most common and effective ways to secure your building are technology and personnel. Technology includes alarm systems along with interior and exterior cameras. A security official either remains on-site or stops by throughout the day and/or night to watch your property. You should consider one of these strategies or a combination of both. Here are a few questions to help you plan a safer space for your business and employees.
Assess your security situation and needs:
- Do you have any employees leaving work after dark?
- Is the parking lot a long walk from the building or in a poorly lit area?
- Do you hold cash on premise?
- Are there multiple points of entry to your shop?
- Is it important to see a video of your office interior and exterior in real time on your computer or mobile phone?
- Is your business ever closed without employees on site for long periods of time? Weekends, holidays, etc.?
- Have you had security issues in the past?
Determine what security resources you need:
If you answered yes to questions 1-3 then a security guard is a good choice for your business. If you answered yes to questions 4 and 5 then technology should be a part of your plan. If you answered yes to a combination of these questions then your best bet is to establish both methods in a complimentary way.
- Personnel Benefits: A security guard is the best crime deterrent. You receive direct on-site customer service. A guard gives your employees a sense of security. Trained guards handle on-site crime quickly and can respond to security system alarms. They are familiar with your property layout and better understand how to approach the situation.
- Technology Benefits: Video keeps a visual record of the intruder or issue. An alarm could scare off an intruder and will alert authorities. Footage can be monitored from home. Some systems include fire and carbon monoxide detectors. The presence of a security system could deter intruders from attempting to break-in.
Still not sure the best security set up for your business? Here’s who can help:
- Security Guard Company – We’re here to help! We’ll fully assess your office’s needs and give you an estimate. Email us at email@example.com
- Alarm security company – A representative can help you understand your building’s most venerable spots.
- Insurance company – Your insurance company will help you understand your liability, deductibles, and coverage if a break-in happens. Prevention is often cheaper than dealing with a security breach.
Quick Guide: Throw a safe holiday party your staff will love
The holiday season is buzzing with excitement and company parties are always a highlight. Use this guide to plan a bash that your employees will love while maintaining an element of safety.
- Pick an offsite venue. The night will feel like a special occasion by being outside the typical workplace. This also reduces your total liability if something out of your control does happen.
- Choose a host. Ask someone that your staff is familiar with to host or even MC the event. A designated host can keep everyone engaged and having fun. They’ll make introductions, call attention for toasts, and diffuse any arguments that might arise.
- Remind employees that company policies (harassment and inappropriate conduct policies) are still in effect. Send a simple email a few days before the party reminding staff not to do anything they’ll regret the next day.
- Secure the venue. Hire a security guard to deter party crashers and monitor behavior. Unwanted guests can create friction with invited attendees. Weinstein Security’s trained security guards prevent these encounters and know what to do if anything goes awry.
- Offer plenty of non-alcoholic drinks and lots of water. Tasty mocktails keep alcohol free guests feeling taken care of. They are also a great alternative to guests pacing their alcohol consumption. Go one step further by making hydration convenient. Place water stations in many areas around the party. Guests can grab a sip between cocktails.
- Serve substantial food as guests arrive. A delicious menu is often how guests gauge a good party. Fortunately, full bellies also slow the absorption of alcohol into bloodstreams. Keeping your guests from feeling the effects too fast.
- Hire bartenders to monitor consumption. Hiring help during holiday parties is always a smart call. Especially when it comes to alcohol. Bartenders can observe how much each guest is drinking and identify alcohol-induced behavior. Bartenders know when it’s time to switch guests to water or mocktails. Our guards can help follow up with the bartenders’ call and walk guests to a ride home if necessary.
- Give a speech that shows your gratitude for a job well done. This is what holiday parties are for anyway! Thanking your team gives everyone a sense of satisfaction and keeps the mood lifted.
- Coordinate transportation options (Uber, Lyft, shuttles, etc.) and encourage guests not to drive. Your guests will see the on-demand free rides home as an added perk.
We wish you happy and safe holidays from Weinstein Security!
Merchants – Follow These 8 Black Friday Tips and No One Gets Hurt
As a merchant, Black Friday is the biggest shopping day of the year. Shoppers throughout America look forward to the day. They plan which stores to hit and whether to camp out to catch the best sales. We’ve even heard of some people having Thanksgiving dinner at storefronts to get a head start on the lines. The buzz is exciting, but without proper store planning, the day can spiral out of control. We want to make sure that doesn’t happen to you! So, we came up with 8 tips for retailers to keep stores safe and frictionless during the busiest day of the year.
- Make online shopping irresistible. Cyber Monday doesn’t have to be the only online shopping day. You can be certain that people are shopping and looking for sales online on Black Friday too. Take this opportunity to boost online sales and reduce foot traffic at your store. Making for shorter lines, easier management of customers, and less congested aisle ways. In general, making the store safer for everyone.
- Set up a long and well-designed queue. Don’t let people mob up at the door right before opening time. A large moving crowd of people is much more dangerous than a line where only a few people can move at a time. Use stanchions to design one long line with a clear entrance. This also creates a feeling of fairness. When people line up on a first come first serve basis, they can relax knowing that they’ll get in when it’s their turn. When there’s no clear line, people feel the need to claim their space. They become aggravated when other people try to move in front of them. This can lead to arguments and, sometimes, physical aggression.
- Keep people happy. This is actually a fun way to connect with your customers and keep everyone in the best mood. Offer snacks, pass out blankets or even give them games to play. Irritated customers can become aggressive. Keep people polite and happy by reducing the things that annoy them, like being hungry or cold. Ask a few employees to come early to chat with customers and pass out goodies.
- Maintain your fire code capacity. Whatever you do, do not overcrowd your store. Shoppers are already frenzied about finding the best deals and the items they want. People can get hurt when a shop has gone over a safe capacity. This sounds obvious, but often the staff doesn’t know the store’s capacity or have a way to count people as they enter. Dedicate an employee or security guard to manning the door using a handheld tally counter.
- Organize your store well and offer a map. Create a map of your store pointing out the locations of all the sales and featured items. Hand out the map while people are still waiting in line. This gives customers a way to pass the time in line and makes their actions much more streamlined in the store. You want to get customers in and out as fast as possible. Organize your store in a logical way and offer direction to keep customers calm and happy.
- Train your staff. Start with ensuring that your staff is well trained in handling a normal day at work. They need to have the basics down before taking on a Black Friday sale. From there, train them to handle angry customers and to manage crowds. No matter how well you organize your store or design a flawless queue, sometimes people get mad. Your staff will need to know how to diffuse the situation. Go through possible scenarios and teach them proper steps for handling frustrated people. Also, make sure your team can manage and direct large crowds. Place staff members near the door and at checkout lines to direct people. This reduces confusion and helps depopulate crowded spaces.
- Take care of your staff. Your employees work hard on Black Friday, often arriving early and working late. You need them to make the day successful. But also, their attitudes have a direct effect on customer attitudes. A disgruntled employee can be hard to work with and upset customers in the store. While happy employees often keep other people happy by smiling and being joyful. Help your staff’s energy stay high by keeping them well fed. Bring breakfast and snacks and provide lunch if you can. Start their shift off well by giving them each a gift bag when they arrive with gift cards and other treats. Also, make sure to give them breaks often and to say thank you, a lot!
- Hire a security guard. At the end of the day, your staff shouldn’t be dealing with security issues. You need all your employees on hand to run your store properly. A security guard doesn’t need to know how to ring someone up or tell anyone where to find the 65” TV. They are only there to keep the peace, which makes everyone feel safer. They help enforce the rules and monitor the line, entry, and customer flow. If a customer does become a threat, security guards are well trained to handle the situation.
Black Friday doesn’t have to be painful! Make sure to have fun and plan ahead.
If you need security guards for your store on Black Friday, contact firstname.lastname@example.org. If you’re interested in joining our security team, please visit https://weinsteinsecurity.com/employment/.
There are many high-tech security options out there, but don’t underestimate these tried and true methods. Here are our top 8 ways to ward off unwanted late night visitors to your business building.
- Use motion Lights. Motion sensing lights flood a small area with bright light when movement is detected. The abrupt change in lighting calls attention to the area and startles a burglar.
- Parking lots should have good lighting. Keep parking lots and the surrounding areas well lit to make it hard for trespassers to hide or sleep.
- Keep garbage cans and dumpsters locked. Eliminate dumpster access to anyone not affiliated with your business. Locking up the trash keeps scavengers searching for food or other discarded items away from your property.
- Keep your property free of debris. A maintained property sends the signal that it is well cared for and most likely supervised. Intruders prefer neglected spaces where they won’t be bothered or removed from the property.
- Trim bushes as a deterrent for people trying to hide or sleep. Transient individuals look for areas hidden from view and that provide shelter. By keeping the bushes trimmed you’ll remove these secluded areas.
- Janitors need to keep doors locked while cleaning the offices. Late night cleaning crews make themselves and your building an easy target if doors are left unlocked while they work. Intruders can easily sneak into the building unnoticed through the front door.
- Install security cameras. No one wants to be filmed while committing a crime. Security cameras around your property add an extra risk factor for burglars. A camera is also useful for identifying a criminal if a crime is committed.
- Hire a security officer. This is the most effective burglar deterrent available. The presence of a security officer signals to intruders that they are entering a highly monitored area, making your business less approachable. Security officers will also escort trespassers off the property when necessary.
It’s always smarter to be proactive than reactive when it comes to the security of your property and the safety of your employees.